Terms & Conditions

Effective Date: July 9, 2025

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your use of Easy Consumer Support services via our website and related services. By accessing or using our site, requesting services (plumbing, electrical, cleaning), subscribing to updates, or contacting our team, you agree to be bound by these Terms. If you disagree, please do not use our site or services.

2. Description of Services

We provide professional home and business services including:

Plumbing repairs and installations
Electrical and smart device setup
Deep cleaning and janitorial services
Ongoing maintenance plans

All services are performed by licensed, certified, or trained technicians according to applicable regulations.

3. Booking & Service Requests

3.1 Requests

You may request services by filling forms, calling +1 (888) 555-4387, or emailing support@easyconsumersupport.com. We will confirm appointment details and pricing.

3.2 Confirmation

A service is scheduled once we email or call confirmation. Document any special requirements at booking.

3.3 Changes or Cancellations

You may reschedule or cancel up to 24 hours before scheduled service time with no fee. Later cancelations may incur charges up to full service amount.

4. Pricing & Payment

4.1 Estimates

We provide upfront pricing based on service type. Estimates are valid for 30 days. Final charges may vary slightly.

4.2 Taxes & Fees

You are responsible for applicable sales taxes and processing fees.

4.3 Payment Methods

We accept credit/debit cards, ACH, and electronic payments via secure channels. Payment is due upon service completion unless otherwise stated.

4.4 Late Payment

Late payments (>30 days) may incur interest of 1.5% monthly plus collection costs.

5. Service Warranty & Guarantees

5.1 Satisfaction Guarantee

If you're unsatisfied within 7 days, contact us. We will re-service or refund as appropriate.

5.2 Warranty Periods

Plumbing work: 90-day warranty. Electrical installations: 60-day warranty. Cleaning services: 30-day warranty.

6. User Responsibilities

Provide accurate details (access, problems, preferences).
Ensure a safe work environment (clear areas, access, electricity).
Obtain necessary permits or permissions if required.
Supervise minors and pets during service visits.

7. Limitation of Liability

To the maximum extent permitted by law, Easy Consumer Support and affiliates disclaim any special, indirect, or consequential damages. Our liability is limited to the total amount paid for the service in question.

8. Dispute Resolution & Governing Law

These Terms are governed by the laws of Texas, USA. Disputes shall be resolved through binding arbitration in Travis County, Texas under the American Arbitration Association rules.

9. Termination of Access

We may suspend or terminate your access or services for breach of Terms or suspected illegal activity. Upon termination, your rights cease immediately but remaining obligations survive.

10. Intellectual Property

All site content, logos, graphics, and service materials are our sole property. You agree not to reproduce or create derivative works without permission.

11. Privacy Policy Reference

Your use of our services signifies acceptance of our Privacy Policy, incorporated herein by reference.

12. Third-Party Links

We may link to third-party sites (e.g. payment processors). We are not responsible for their content or practices. Review their policies separately.

13. Changes to Terms

We may update these Terms with notice via email or website. Continued use after updates indicates acceptance.

14. Contact Information

If you have questions about these Terms, please contact us at:

Address: 1024 Willow Lane, Austin, TX 73301, USA
Phone: +1 (888) 555-4387
Email: support@easyconsumersupport.com
Website: easyconsumersupport.com

By requesting, booking, or using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.